JavileVibe

A little help for your reading life

Reader Support

Find answers about your shelf, reading tools and local library.

Keep the app installed while troubleshooting. Your library and Leaves balance are stored locally. Deleting the app or your local account can remove data that cannot be recovered. Export anything you want to keep before making those changes.

Your local library

Where are my books and notes stored?

Your personal library is stored on the device where you use JavileVibe. Continue Locally does not create an online account. The app does not currently offer cloud synchronization or cross-device recovery.

Why am I seeing sample books?

The Sample Library lets you explore reading tools with example content. Use the library switch on the Shelf to return to your personal library. Sample records and your personal records are separate.

Can I recover data after deleting the app?

There is no app-provided recovery of a deleted local library. App-managed library files are excluded from device backup. Files you already exported elsewhere remain available in the location where you saved them.

What is the difference between logging out and deleting my account?

Logging out keeps your local library on the device. Delete Account in My Space removes personal books, notes, drafts, profile, preferences, local Leaves balance and saved notebooks. It does not remove files previously shared outside the app or Apple’s purchase records.

My cover photo or recognized book details are incorrect.

Choose a different cover or edit the book details manually. Cover recognition runs on your device and may misread text. If the camera is unavailable, check camera access for JavileVibe in iOS Settings or select an image using the photo picker.

Reading tools

How do focus sessions work?

A running timer continues when you leave its screen, lock the device or reopen the app. Resume the pending session in Reading Room. Each session is capped at 24 hours. After at least one minute, choose Finish & Log Reading, review your position and save. Keep the same position to record time only. Time is counted once after saving; canceling the editor keeps the paused session available.

Why do my reading totals look different?

Totals use the entries you save. Page counts and percentage progress are tracked separately. Session minutes count only when included in a saved entry. Marking a book finished manually does not create new reading sessions or additional insight pages.

How does my weekly goal work?

A day with a saved reading entry counts once toward your weekly goal, even if you save several entries on that day. You can change the target in Reading Goals and also set daily minutes and annual completed reads. Annual reads count dated completion entries, including separate reread rounds; manually marking a book finished does not count. Removing the goal keeps your entries.

Why am I not receiving reminders?

Check Reading Reminder in My Space, select the intended days and time, and save. In iOS Settings, allow notifications for JavileVibe. Focus modes and notification settings may affect delivery. Sample Library preferences do not schedule notifications.

Notes and notebook exports

Where can I find my notebook?

Open Notebook Archive to find notebooks saved by the app. If you used the system share sheet, also check the app or folder you selected. Files shared outside JavileVibe are managed by their destination.

An export did not complete. What should I do?

Keep the app open, check available device storage, and try again. Review any error message before retrying. If Leaves were used, check your local balance and history before starting another chargeable export. Note the time and export option if you need help.

Leaves and Apple purchases

What are Leaves?

Leaves are consumable in-app credits for supported notebook-export options. They are not a subscription, have no cash value, and are tied to the local profile. The app shows the cost before a chargeable action; Apple’s purchase sheet shows the final purchase price.

My purchase is pending or my Leaves have not appeared.

Keep the app installed and use the same local profile. Check whether Apple is waiting for approval, confirm your connection, and reopen the app so unfinished transactions can be checked. Avoid buying again to resolve an uncertain transaction. Keep Apple’s order reference and the purchase date for follow-up.

Can I restore consumable Leaves on another device?

JavileVibe does not provide cloud synchronization of consumable balances. Recovery or transfer after deleting local data, reinstalling or replacing a device is not guaranteed. Do not delete app data to troubleshoot a purchase.

How do I request a refund?

Apple handles refunds for Apple-processed purchases. Visit Apple’s Report a Problem website and follow its instructions. Eligibility is determined by Apple and applicable law. Deleting your local account does not request a refund.

Get help

For JavileVibe-specific questions, use the developer contact details published with the app’s App Store listing. For Apple billing or refund issues, use Apple billing support.

When reporting a problem, include:

Only share screenshots and reading content you are comfortable disclosing. Never send passwords, payment-card details or Apple Account verification codes. Your locally stored library cannot be inspected or recovered remotely.